Head of Operations - E-Commerce & Retail Leadership

Join FlowerStore.ph, a leading e-commerce platform specializing in premium floral arrangements and lifestyle products, as we expand our operations to Bali, Indonesia. We are seeking a dynamic and results-driven Head of Operations to oversee and optimize our supply chain, warehouse management, and logistics. This role is crucial in ensuring seamless operations and delivering exceptional customer experiences.

As the Head of Operations, you will be responsible for managing a team of 15-20 employees, including warehouse staff, logistics coordinators, and supply chain analysts. You will work closely with cross-functional teams to streamline processes, improve efficiency, and drive growth. This is an exciting opportunity to be part of a fast-growing company and make a significant impact on our operations in Bali.

📋 Tanggung Jawab Pekerjaan

• Oversee and optimize the supply chain, warehouse management, and logistics operations.
• Manage a team of 15-20 employees, providing leadership and mentorship.
• Implement and monitor key performance indicators (KPIs) to ensure operational excellence.
• Collaborate with cross-functional teams to streamline processes and improve efficiency.
• Ensure compliance with industry standards and regulations.
• Develop and implement strategies to drive growth and innovation in operations.
• Conduct regular audits and reviews to identify areas for improvement.
• Represent the company at industry events and conferences.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
• 8-10 years of experience in operations management, supply chain, or logistics.
• Proven track record of successfully managing and leading teams.
• Strong understanding of e-commerce and retail operations.
• Certification in Lean Six Sigma or a similar process improvement methodology.
• Proficiency in using ERP systems such as SAP or Oracle.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment.

🛠️ Keahlian

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